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  1. May

    1. How to really succeed in business: Speaker: Stephen Westwood @ MacRoberts LLP
      8:45 am – 4:45 pm

      Introduction This is an opportunity to take much needed timeout to work on your business and take stock rather than simply continuing to run harder and faster in it. It is not a “chalk and talk” workshop. It will be practical, challenging and interactive, with the opportunity to pick up new nuggets for improvements by sharing and reflecting on practical lessons emerging from within a secure and selected peer group.

      But First Some Questions for busy executives

      As a leader do you want to see your business being more successful?  Fed up of too much bureaucracy?

      Do you find that life seems complex, that sometimes you “can’t see the wood for the trees”?

      Do you feel that sometimes business seems divorced from common sense and the realities of everyday life? Is this feeling reinforced by the constant pressure that makes you feel that you don’t have the time to be pro-active and you are always reacting to events? If any of the above resonates then this is for you.

      Workshop Approach.

      Invariably success depends on new ideas but always it means constantly getting the critical basics right ie

      • Being in the right market
      • Having the right people
      • Making a satisfactory return on the money invested

      Stephen Westwood will navigate delegates around these areas and also offer his own lessons learnt for consideration and debate from his substantial experience in a variety of key roles.

      Workshop Outputs

      The outputs from this morning workshop are reflected in the techniques and tools that will be covered:

      • Clarify and define your business goal and purpose.
      • Analyse your current business performance
      • Re-assess what you sell by asking the fundamental question “who will buy and why” –
      • i.e defining the value proposition
      • Identify what is distinctive about what you sell – what is your USP (Unique Selling Proposition)
      • How to recruit and train people with the skills, experiences and attitudes to succeed
      • Motivating and inspiring your colleagues to work together effectively as a team
      • Apply management and financial control over your business performance
      • Achieve the required profits and cash returns
      • Mitigate and manage key business risks

      Speaker’s Biography – Stephen Westwood (BA, FCA)

      Stephen Westwood is a highly experienced businessman, who has achieved successes based on a range of techniques across a range of sectors, for businesses large and small, fulfilling roles as Chief Executive, Finance Director, or interim executive as required. He also has had a broad portfolio of consultancy assignments and has acted as non-executive director appointed by venture capital firms.

      He has delivered training to businesses based on key basic principles of business success – providing relevant, realistic and down to earth, practical know-how. He is an author of two e-books, “The Fundamentals of Financial Management – What You Really Need to Know” and “The Fundamentals of Business Success – What You Really Need to Know”, published on Amazon Kindle. The third in the series, “The Fundamentals of Great Customer Service – What You Really Need to Know” will be published shortly.

      He is now engaged as Chairman and shareholder in developing three emerging businesses in digital technology, and energy efficiency with global potential and aspirations.

      For more information, see

      Footnote: The above half day morning session will be followed by SIBL’s regular and highly rated facilitated issues/problem solving module for both members and guests. Not to be missed!

      The meeting will close at 4.45pm after a brief “wash up” for delegates.

      How to book: Places can be booked by e-mail with Janice Laurie, Regional Director (membership services) at  An agenda and directions will be sent to delegates.

      8:45 am
      How to really succeed in business: Speaker: Stephen Westwood @ MacRoberts LLP
  2. May

    1. Leadership skills for engaging your people @ MacRoberts LLP
      9:00 am – 4:45 pm

             (How to engage your people to create improved workplace culture, performance and profitability)   

      1.0 Why should you care about engaging your people?

      No reason at all – unless you happen to have improving performance & results high on your agenda.

      Gallup research shows that companies with high engagement outperform competitors by up to four times. However, in the UK only 17% of people are actively engaged in their work. Most employees are ‘not engaged’ (57%) meaning they lack motivation and are less likely to invest discretionary effort in organisational goals or outcomes. Even worse, 26% are ‘actively disengaged’ meaning they are unhappy and unproductive at work and liable to spread negativity and dissent to colleagues and other people in the organisation. People join organisations but leave managers.  The Macleod Report states employee disengagement costs the UK economy £59-£65 billion annually in lost productivity.

      Your business can’t survive without people, whatever the nature of your industry, the kind of organisation or size of business! Sole trader to global corporate, local charity to international NGO, engineering or technology to arts or therapies – ultimately your business needs committed people in order to thrive. When you inspire your people to be engaged with their work, they are personally motivated and make your business great. Conversely, when you disengage your people they can break your business – this raises important questions for leaders about the level of their awareness and how their actions and behaviours influence how the people around them feel.

      Given growing awareness of all of the above both private and public sectors leaders are increasing their investment in improving employee engagement with the aspiration that their organisations become one of the few where everyone is engaged. This workshop focuses on the HOW TO.

      2.0  What are the characteristics that we seek to achieve in an “engaged organisation”

      Studies show that when true engagement is actually achieved your organisation will have gained the reputation for being “a great place to work”, with benefits in improved wellbeing, health and stress levels and equally importantly evidence of improvements to the ‘bottom line’. Higher engagement consistently produces higher performance in many respects including higher levels of productivity, customer and staff satisfaction, reduced staff turnover with resulting in savings in costly recruitment and staff development  There tends to be fewer poor quality “come backs” and fewer safety incidents.

      At the micro level everyone is inspired to know where they are headed and why (the vision and mission) and so pull together to get there more effectively and efficiently.  People are engaged – they are psychologically and emotionally committed to the organisation, feel proud to be part of it and put in discretionary effort.  There is a sense of energy, commitment, belief in what the organisation stands for, and a positive culture that you see in the way people interact with each other in the office, in meetings and with customers.  Different teams and units across the organisation collaborate and share resources in order to achieve a common purpose.

      3.0  The Workshop Content

      Dr Sue Mitchell (see speaker’s bio below) will facilitate this highly interactive workshop that will enable delegates to (re)consider a number of key questions, e.g.

      • How engaged are you at work? How does that compare to the level of engagement shown by other people in your organisation?
      • What drives engagement?
      • How can engaging your people add value for your organisation and you personally?
      • How much is engagement a core component of your organisational strategy?
      • Why doesn’t engagement just happen by itself?
      • How does your leadership behaviour engage and motivate your people? Or not?
      • How can you inspire people to want to do their work, be committed and help raise performance?

      4.0 Workshop Outputs

      The style of this facilitated discussion means that you learn from others in the room as much as from Sue’s content. You will gain insights into your own leadership style and mindset as well as experiencing practical tools and an engagement framework which you can then implement in your own organisation.

      When you do implement the recommended activities and approaches you will gain benefits such as:

      • Higher productivity
      • Better teamwork
      • Increased comfort and confidence as a leader
      • Improved impact on colleagues and staff with a more effective leadership presence
      • Increased morale and decreased staff turnover
      • Development of internal talent to assume greater responsibility and make continuous improvements
      • Ability to spend time on fewer hassles and firefighting, and focus on more strategic issues.

      5.0 Bio of Dr Sue Mitchell – author, speaker and executive coach

      Dr Sue Mitchell is Director of Aeona, an Approved Development Provider for the Institute of Leadership and Management (ILM) for Leadership programmes and is an accredited SIBL coach. She is a highly rated speaker at conferences, seminars and CPD events for professional organisations Sue works with organisations, leaders, managers, business owners and private clients to inspire them to achieve results, make a difference and change their world for the better.  Executives come from organisations of all types and size from start-ups and sole practitioner businesses to multi-national corporates, the public sector and third sector.

      Sue specialises in strategy sessions team building, visioning and supporting people and organisations to work with their mindsets to raise personal, team and organisational performance, engagement and wellbeing. Specific topics include motivation, confidence, emotional intelligence, resilience, mental toughness, and values-driven leadership

      Sue’s book, The Authority Guide to Engaging your People is part of the Authority Guide Series of business books see, . For a bio see

      6.0 The after lunch session

      Members and guests have the opportunity to engage in facilitated peer group coaching with the chance to share and explore current key business opportunities and issues with fellow delegates. The benefits of this “informal but sophisticated board” forum- using proven processes – are very highly rated by participants and external researchers alike.  The afternoon session is not to be missed or underestimated.

      7.0 The Capella Venue at MacRoberts LLP (Glasgow)

      The facilities at this prestigious centrally located venue are ideal for a day out away from the office to work ”on the business”. For further details of our hosts, including directions, see

      8.0 How to book your place:  By e-mail to Beth Kingsley-Rowe (PA) at

      9:00 am
      Leadership skills for engaging your people @ MacRoberts LLP